Especially in hotel business, having a good, qualified and hardworking workforce can distinguish between which hotel is good and which is bad. Front Office . The Role of the Human Resource Department in a Hospitality Organization. Food and beverage department are one of the main service oriented and crucial department of the hotel. The company’s human resource department is responsible for creating, implementing and overseeing policies between employees and the management team of the company. Recruitment of Employees. It is the responsibility of the human resource management to provide good working conditions to the employee so that they may like the workplace and the work environment. The three major functions of the human resources department are employee recruitment, benefits administration and training. Human resource management that can either differentiate the difference between running a hotel with a good, satisfactory and poor. Sadly, small hotels face many HR-related problems related to: the quality of staff, staff training and development, discipline, unattractive salaries and benefits, and the high levels of turnover of younger staff members. It renders the services of prepared food items, beverages, and tobacco in a hospitable way to the customer as per their demand. The director of human resources is expected to be an expert on labor laws and to advise managers in other departments. This is because this function ensures that the Company under consideration selects the most skillful and competent person from a sea of applicants at that time. Human Resources Development Department One of the important departments of the hotel is the management of human resources. Posted by ms3304hospitalitymgt in Rooms Division Operations ≈ 23 Comments. The seven(7)department of a hotel are; Housekeeping Department Front Office Management Security Department Human Resource Department Food and Beverages Department Sales and Marketing Department Accounts Department The department is the one who make the hotel the best and rendered a good service and accomodation A properly run human resources department finds a way to balance the needs of the employer and the employees. Human resource managers are well positioned to play an instrumental role in helping their organization achieve its goals of becoming a socially and environmentally responsible firm – one which reduces its negative and enhances its positive impacts on society and the environment. Without a doubt, software is changing how HR functions. Human Resource Department I believe the role of HR also has to do with administration of an impartial and internal justice system which will promote transparency and … This might include on-going company training, outside training seminars, or even college, in which case an employee will receive tuition reimbursement upon earning a passing grade. Following are the major functions performed by Human Resource Management in Hilton Hotel: Planning: It is the primary function of human resource management. Front office has been described as the hub or nerve center of the hotel. However, small and medium-sized firms often lack the resources and staffing to develop such a system. Human Resource Management (HRM) is the function within an organization that focuses on the recruiting, managing, and providing direction for the people who work in the organization. The hotel’s different departments and their functions all play a crucial role in ensuring the successful run of the business, while providing a positive experience to its guests. Functions of human resource management described the scope of HR department. This article lays out what will change and why, as well as how HR professionals can prepare. The role of the human resource department in a company affects all aspects of the business because human resource supports employees and employees are your most important resource. One of the most important departments of any hotel staff is human resources management. 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