Newegg Securely manage and pay your account. Newegg was targeted by hackers who may have gained access to some consumers' credit card information between August 14 and September 18. Pros: Customer chat person tried to help, Seems like offers discounts and promotions, Prices and shipping speed, Have a good website and great selection with fair prices, Vast array of choices Cons: Customer service, Restrictions on customer service preventing them from helping me, Lack of customer service, Unwillingness to placate a disgruntled customer, Slow remediation The popular online retailer is the latest victim of hacking group Magecart, a security firm says. The popular online retailer is the latest victim of hacking group Magecart, a security firm says. As part of the customer service team, it's clear that this department is completely on the backend of management's thoughts, whereas before, Newegg prided itself on its top customer service. If you have recently received suspect correspondence or a link regarding your data security on Newegg.com, please click here. Q: Can a Newegg customer service agent help me retrieve my Newegg Store Credit Card information? My credit card took care of it and then I got an email from Newegg saying I needed to reverse the chargeback so they could credit my account. Chase Credit Card customer service is available by phone, secure email or at a branch. Not the solution you were looking for? 4.5 out of 5 stars 2. Contact a Chase Customer Service representative by calling 1-800-432-3117 in the U.S. or 1-302-594-8200 outside the U.S. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. 5% coupon applied. Newegg might have been a great company at one point, but they've made various changes and restructured the entire organization. I recommend them and there credit card. Newegg.com offers the best prices on computer products, laptop computers, LED LCD TVs, digital cameras, electronics, unlocked phones, office supplies, and more with fast shipping and top-rated customer service. Newegg's Customer Service Gets Worse By The Day ... My credit card number was stolen due to Newegg's GROSS negligence by failing to maintain … ... Synchrony Card Security. Pay in 36 equal monthly payments with your Newegg credit card at 0% interest! They don't report the CL so you can make use of defferred interest without it affecting your utilization. NO INTEREST IF PAID IN FULL WITHIN 6 MONTHS* On Purchases of $249 -$498.99 with your Newegg Store Credit Card. A: To protect the card holder, Newegg does not have access to Newegg Store Credit Card information. NeweggBusiness offers the best prices on computer parts, laptop computers, digital cameras, electronics and more with fast shipping and top-rated customer service. Once you know, you Newegg! NeweggBusiness offers the best prices on computer parts, laptop computers, digital cameras, electronics and more with fast shipping and top-rated customer service. Common problems addressed by the customer care unit that answers calls to 800-390-1119 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Hackers compromise Newegg's payment server How do I contact Customer Service? Order Acceptance Policies Newegg does not accept orders by chat, email, fax or mail. From Newegg: Newegg understands the importance of protecting our customers' information. Please contact Synchrony Financial at 866-396-8254 to access any information. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. $25.99 $ 25. Do I need to activate my account; if so, how do I activate it? Newegg Pros and Cons . The best Newegg phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Newegg rep, reminders when the call center opens, tips and shortcuts from other Newegg customers who called this number. 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